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WELCOME TO OUR STORE | USE CODE "WELCOME" FOR SPECIAL SAVINGS
WELCOME TO OUR STORE | USE CODE "WELCOME" FOR SPECIAL SAVINGS

FAQs


  • What is Your Business Address?

ParcofunLLC
539 W Commerce St #4003
Dallas, TX 75208

  • How can I order:

A: You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.

You can also easily make reorders afterwards by clicking the “reorder” button on any of your previously made orders. After clicking the “reorder” button the cart will open and you can change quantities or products. 

  • Why should I buy online?


A: Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.

Traceability: You will have easy access to all of your previous orders any time you want.

Reordering:  you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.

  • What information should I input when ordering?


A: our online ordering system will ask for all the important information you should submit. If you have a VAT number, please remember to submit it. This will make sure the shipment is not delayed because of the lack of VAT number

  • What payment methods can I use?


A: You can use all the major credit cards.

If you are a customer with established customer relationship with ParcofunLLC. you are able to use invoice as a payment method on our online shopping checkout process.  If invoicing option is not activated for you although you are repeated customer, please contact@parcofun.com and notify us.

 

  • What should I do if the payment is not accepted?


A: Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact@parcofun.com notify us about the problem. We can manage the order manually.

 

  • Can I track my order?

A: We will send you the tracking code of the shipment when the parcel has been sent.

  • Shipping time?


A: Shipping time will be confirmed on the order confirmation document.

  • Shipping cost?


A: Shipping costs are dependent on your location and products on your order. Some products need to be shipped in dry ice. These dry ice shipments have a slightly higher shipping fee. Our online store shows the shipping fee and shipping cost automatically on the checkout.

  • Changing the shipping address?


A: You can easily change your shipping address on your account. You just need to login and click “my account” and “edit”.  You can also change the shipping address during the checkout process if you need. Just click “edit” below “shipping address”.